Effective: March 23, 2026
Three Count LLC · 2713 Sleepy Hollow Drive, Lafayette, IN 47904 · doug@threecount.com
This Privacy Policy describes how Three Count LLC ("Three Count," "we," "our," or "us") collects, uses, and shares information when you use our platform at threecount.com and any websites powered by Three Count (collectively, the "Services"). This policy applies to both promoters (businesses using our platform) and ticket buyers (fans purchasing tickets through our platform).
Promoters:
Ticket Buyers:
When you use our Services, we automatically collect:
This information is used to operate, maintain, and improve the Services. We use Vercel for hosting and analytics, which may collect standard web traffic data.
We may receive information from:
We use the information we collect to:
We do not sell your personal information to third parties. We do not use your information for advertising purposes or share it with advertisers.
When you purchase a ticket through a Promoter's site, your name, email address, and ticket purchase details are shared with that Promoter. The Promoter uses this information to manage event attendance and communicate with ticket holders. Promoters are responsible for their own data handling practices.
We share information with trusted service providers who help us operate the Services:
These providers are contractually bound to use your information only to provide services to us and not for their own marketing purposes.
We may disclose information if required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect the rights, safety, or property of Three Count, our users, or the public.
If Three Count is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and any resulting changes to this Privacy Policy.
We retain your information for as long as necessary to provide the Services and comply with our legal obligations:
Upon written request, Promoters may receive an export of their customer data within 7 business days.
Promoters may update their account information at any time through the admin dashboard. Ticket buyers may request access to or correction of their personal information by contacting us at doug@threecount.com.
Promoters may request deletion of their account and associated data by cancelling their subscription and submitting a written deletion request to doug@threecount.com. We will delete or anonymize your personal data within 30 days, except for information we are required to retain by law.
Ticket buyers may request deletion of their information by contacting us at the email above. Note that we may retain transaction records for legal and accounting purposes even after deletion of personal profile data.
You may opt out of non-transactional marketing emails by clicking the unsubscribe link in any such email. You cannot opt out of transactional communications (receipts, ticket confirmations, account notices) while you have an active account.
We implement industry-standard security measures to protect your information, including:
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
The Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided us with personal information, contact us at doug@threecount.com.
Promoter websites may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and, where appropriate, by email. Changes take effect on the "Effective" date shown at the top of this document. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, contact us:
Three Count LLC
2713 Sleepy Hollow Drive, Lafayette, IN 47904
doug@threecount.com
threecount.com
See also: Platform Terms of Service · Ticket Buyer Terms